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Victorian Public Service Grievances


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The Right to a Grievance Review

Victorian Public Service employees (Executive Officers, VPS, Allied Health and Nurses) who are employed by the Department may lodge an application for Review of Action in accordance with the provisions of the current Department Policy.  The relevant policy can be obtained from Grievances - Public Service.

Executive Officers, VPS, Allied Health and Nurse selection grievance applications need to be lodged within seven (7) calendar days of notification of the decision.

Executive Officers, VPS, Allied Health and Nurse personal grievance applications need to be lodged within 28 calendar days of notification of the decision.

 Applications lodged outside of these periods are considered to be out of time and may not proceed.

Appellants should make every effort to seek written confirmation of the decision which has given rise to the grievance. Where an applicant is provided only with verbal advice of a decision, a grievance can still be lodged. In some circumstances the decision maker may be asked by the Registrar to provide written advice of their decision should they fail to provide this to the appellant.

If a PERSONAL grievance is lodged outside of the required period, the applicant may request the Senior Chairperson consider the “special circumstances” which have led to the late application. Where the special circumstances are accepted by the Senior Chairperson a late application will proceed.
Special circumstances can include:
• medical emergencies;
• documentation incorrectly dated by either party;
• incorrect legal or representative advice; or
• written decisions not provided in a timely manner.

If a PERSONAL grievance is lodged outside of the 28 day period without a request for special circumstances to be considered, the Senior Chairperson may offer the appellant the opportunity to do so.  This opportunity will only be provided to those applications that the Senior Chairperson determines fall within the jurisdiction of the Board to hear and determine. The fact that an applicant is not aware of the MPB or their right to lodge a grievance is unlikely to be considered a special circumstance.

VPS Grievance Brochure

Email or Post

Download the Grievance Application Form and email or post to:

Merit Protection Boards
Level 4, 2 Lonsdale Street
Melbourne 3000


Please note you must provide a copy of the written decision which is the subject of your grievance application.



Telephone Assistance


Telephone (03) 7022 0040 for assistance.  Please note that grievances must be lodged in writing.

The Merit Protection Boards (MPB) will use the information collected on the Grievance Application Form for the purpose of assessing, managing and responding to a grievance.  This includes, however is not limited to, such activities as determining the Board's jurisdiction to hear a matter, scheduling of hearings and preparing a Board for the hearing.

The MPB will use or disclose personal and health information for the purpose for which it was collected such as preparing Board members for a hearing or communicating Board decisions to the appellant and their representative at the hearing (if any); the decision maker and their representative at the hearing (if any); the Secretary of the Department; the Executive Director, People, Strategy and Operations (VPS) and the Victorian Public Sector Commission.

Your comment will be sought if your data is to be used for purposes other than addressing the grievance process unless authorised or required by law.  Your information is kept secure and confidential and managed in accordance with the Privacy and Data Protection Act 2014 and Health Records Act 2001.

For more information regarding how information is handled, refer to Privacy on the MPB website.